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Recommended
Service - 0365 mailbox migration
V0010
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Datto Time-Based Retention - 1 Year - Service
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6265
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3455
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2298
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1993
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1502
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1138
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422
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419
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257
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146
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109
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106
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87
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83
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73
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41
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36
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13
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11
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11
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6
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4
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1
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6600
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6201
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3370
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2073
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1585
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119
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90
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82
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55
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43
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36
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33
1 Incident
32
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22
1 Year / 1 Incident
13
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11
3 Year / 12 Incident
9
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7
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5
21 Month
4
1 Year / 3 Incident
4
1 Year / 5 Incident
4
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4
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3
1 Day
3
4 Year / 2 Incident
2
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2
3 Day
2
36 Month
2
7 Day
1
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1
2 Hour
1
3 Hour
1
3 Year / 1 Incident
1
3 Year / 4 Incident
1
3 Year / 6 Incident
1
4 Hour
1
8 Hour
1
9 Month
15713
Phone Support
12074
Parts Replacement
9274
Repair
7340
Web Knowledge Base Access
6991
New Releases Update
6931
Replacement
3045
Web Support
3020
Remote Diagnosis
2266
Software Update
2193
Email Support
1941
Defective Media Retention
1902
Emergency Telephone Support
1858
Diagnosis
1503
Software Upgrade
1120
Remote Monitoring
1010
Software Support
901
Accidental Damage Protection
799
Hardware Support
748
Knowledge Base Access
633
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587
Software Maintenance
569
Visual Remote Guidance
439
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399
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392
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372
Intrusion Definition Update
356
Commissioning
301
Reporting
267
Online Return Material Authorization (RMA)
256
Customer Dashboard
252
Escalation Support
248
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237
Comprehensive Defective Material Retention
226
Online Knowledge Base/Documentations/Forums
225
Hardware Maintenance
220
Troubleshooting
215
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176
Configuration
169
Case Management
165
Consulting
150
Online Access to Product Updates
150
Online Access to Product Upgrades
142
Cleaning
117
Firmware Updates
104
Virus Definitions Update
103
Travel Expense Coverage
101
Escalation Management
100
Email Database Update
100
URL Database Update
98
Firmware Upgrade
11698
On-site
2334
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597
Carry-in
8
Carry-in/Service Depot
7
On-site/Service Depot
6
Carry-in/On-site